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5 Most Frequently Asked Questions

Where is the authorized dealer nearest to me? Where can I buy “this” product?

Please contact Scubapro Asia Pacific Ltd to find the Authorized Dealer nearest to you.

Where do I get my regulators serviced?

See your local Authorised Dealer & Service facility, you can locate the one closest to you by clicking on SERVICE CENTRE.

Why do I have to pay for an upgrade on my AirX when I just need a battery change?

The housing seal of an Air X is outdated technology. Repairing or changing a battery on an Air X is not suggested. The best option is an upgrade for a new, totally guaranteed, under warranty, computer.

Why is my computer beeping/ticking/displaying ERR?

Most probably a battery change is needed. Contact your local Authorized Dealer for repair or battery change. You can locate the one closest to you by clicking on SERVICE CENTRE.

How do I get my UWATEC computer battery replaced?

Contact your local Authorized Dealer for repair or battery replacement.

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Before contacting us, take a look at the answers to the questions our customers most frequently ask us. It is very likely that you will find a solution.

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